Before bothering us with your questions, check this page for similar ones.

It's been over an hour and my account hasn't been upgraded to Plus. Why?

If you have donated to Patreon and you haven't received your Connect Plus within an hour, please join our support server and open a ticket. Chances are our clock failed.

Why does Connect want so much of my information?

We ask for all of this information when creating an account so people can get to know you. Conch Development does not sell this information or use it maliciously, these options are just for show. If you don't feel safe giving Connect this information, the skip option is always there.

Why aren't there many questions in your FAQ?

That's easy - it's because the bot is small. Because the bot is small, there aren't any questions that are asked frequently, therefore we cannot answer them.